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TERMS AND CONDITIONS

These websites are operated by RKM Ltd. - opera oriented company that is not affiliated with the Theatres. Opera funs and opera professionals ourselves, we have tried to help opera lovers from all the world to explore Prague opera and Czech opera since 2000.


The ticket prices quoted on these websites are in CZK.


Prague National Theatre as institution, powering Prague main stages such as National Theatre, Mozart Estates Theare, State Opera and New Stage, has applied the so called dynamic pricing system within which the prices of tickets for specific seats for specific performances may increase in relation to forthcoming dates of performances and/or to number of seats sold out. This is why special reservation fees might be applied on our websites, too.


The term "best category location" for the three Prague opera houses customarily includes the whole orchestra /parterre/ stall, first balcony central stall, and front seats in boxes of first balcony and in boxes of ground floor.


However, in the event the requested location for a requested performance has not been available as requested, you will be informed what other seating is available and what is the difference in price.


After your puchase, you will receive our e-mail final confirmation including your e-tickets.


Your tickets are bought outside of the venue's internal ticketing system and this is why the venues /organizers/ have no evidence of your exact seats. Any troubles with your tickets, you have to contact ourselves. Our non-stop mobile phone number is +420- 603 464 475.


The ticket prices include no VAT, or VAT 15%. VAT 21% referring to our services is always included in the quoted prices.


The tickets might be refunded only if the requested programme has been changed by the theatre; such refunds are naturally possible only if claimed prior to the commencement of the concert. Otherwise, the tickets might be refunded only if the event has been cancelled because of "force majeure".


However, just the tickets price /"subtotal items purchased" is refundable. The services price /"subtotal fees (incl. booking /reservation /handling fee, delivery fee if applicable, postage if applicable)" has been consumed as soon as we sent your e-tickets to the e-mail address you have indicated. The services price isn't ever refundable if once consumed.


I have read the above Terms & Conditions and I have agreed to. Accordingly, I wish you to provide me with the service of purchasing me the tickets I have indicated.


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